Data Protection and Privacy Policy

Ahmad Tea places great importance on security of your personal data and adheres to the highest security and data protection standards.

Ahmad Tea has implemented technical and organisational security measures to guarantee the security of your personal data. Information is stored on secure networks and access is restricted to those employees and partners who are entitled to access our systems.

Ahmad Tea is the owner of the Tea Academy (‘the Academy’) and this policy protects you when using the Tea Academy online platform and Ahmad Tea owned websites.

This policy (the ‘Data Protection and Privacy Policy’) explains which personal data concerning you we collect when you join the Academy, when and why we collect the personal data, how we use them, the conditions of our disclosure to third parties, as well has how we secure the stored personal data.

Please read the Data Protection and Privacy Policy thoroughly in order to understand how we process your personal data.

The Data Controller:

Ahmad Tea, Winchester Road, Chandlers Ford, Hampshire, SO53 2PZ, England UK.

If you have any questions or concerns about Ahmad Tea’s personal data practices or your privacy rights, you may contact us at: [email protected]

WHAT WE COLLECT

We may collect the following information:

  • Name
  • Personal identification information including email address and phone number
  • Shipping address

HOW DO WE COLLECT YOUR DATA

You directly provide Ahmad Tea with most of the data we collect. We collect data and process data when you:

  • Register for the Academy and begin working with us on this program.
  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.
  • Purchasing address for delivery

HOW WILL WE USE YOUR DATA

We require this information to understand your needs and provide you with a better service, in particular for the following reasons:

  • Process your order, manage your account.
  • Internal record keeping.
  • To send follow-up emails to encourage you to finalise the program and to let you know about any possible new courses available in the Academy
  • We may use the information to customise the website according to your interests

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

LINKS TO OTHER WEBSITES

Our Academy website may contain links to other websites of interest. Once you have used these links to leave our site, we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. The only website that is governed by this Privacy Statement is Ahmad Tea’s website. Therefore, you should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION

Ahmad Tea would like to make sure you are fully aware of all your data protection rights. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Every user is entitled to the following:

  • The right to access – You have the right to request Ahmad Tea for copies of your personal data. We may charge a small fee for this service.
  • The right to rectification- You have the right to request that Ahmad Tea correct any information you believe is inaccurate. You also have the right to request Ahmad Tea complete information you believe is incomplete.
  • The right to erasure – You have the right to request that Ahmad Tea erase your personal data, under certain conditions.
  • The right to restrict or object to processing – You have the right to request that Ahmad Tea restrict the processing of your personal data, under certain conditions and transfer your data to another organization or directly to you, under certain conditions.
  • The right to data portability – You have the right to request that Ahmad Tea transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at: [email protected]  or Ahmad Tea Ltd. Winchester Road, Chandlers Ford, Hampshire, SO53 2PZ.
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